![]() We were well taken care of by the staff here and provided excellent service with big smiles! When arriving, we were well informed on how the party would unfold and guided to our party table which was decorated very nice with a personalized balloon tied to the end with our daughters name on it. We had our 8 year old little girls birthday party here back in May of 2017. This guy was drowning and another customer was telling the female lifeguard and shes up there to busy posing the make guard wasnt even strong enough to pick the guy up so finally she jumps in, 2 lifeguards when the guy drowning barely weighed 125. Then they hire lifeguards who cant pick up a brick. $240 for our season passes maybe isnt a lot for some people but it is for me, yet we just wanted to have fun which is the whole point of the place. ![]() Prior to that we had an issue about where we sat to eat, we have 8 kids so we bring food for them we were asked to moved because the area we were at was for the little food court ok we understood that things change but when we moved to area we were told to move, we had just got their food out and they rushed up so they could close the umbrella. At 2 he can swim the lifeguard and her rude self made a complaint and said another customer did it. He has been taking our 2 yr old out deep during the waves every time we go out 2 yr old loves it he grabs dads shirt and will push himself down in the water. Well that doesnt matter because they embarrassed us today by calling my husband out for doing literally nothing. My family and I have season passes and we are there every other day no joke. ![]()
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